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Software Engineer at Twilio - ApplyBlast

Software Engineer

Twilio

2 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

Twilio is seeking a Software Engineer to join its platform engineering observability team and lead the re-architecture of the company's telemetry infrastructure. This role involves designing scalable observability components, driving the shift to an OpenTelemetry-first stack, and mentoring engineers across the organization. The position requires expertise in building high-scale telemetry systems and collaborating with cross-functional teams to improve incident response and platform operations.

Responsibilities

Lead end-to-end architecture and delivery of key observability platform components
Drive consistency and quality across all observability signals including logs and traces
Design and build developer-friendly tooling and APIs to support incident response

Skills

About Twilio

twilio.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2008

View Profile

Twilio is a cloud communications and Customer Engagement Platform that provides developer-friendly APIs and AI-enabled tools for building messaging and voice experiences. Its services let businesses send SMS and WhatsApp, run programmable voice, manage email, and orchestrate omnichannel customer workflows and contact center interactions. Companies choose Twilio for its scalable global infrastructure, rich data and AI integrations, and comprehensive developer tooling that accelerates communication-led applications.