init
The Software Support Analyst assists the organization's end users with resolving technical and functional service requests for proprietary software and Windows server environments. This role involves managing customer support requests, troubleshooting issues independently, and communicating status updates to customers and internal teams. The position requires contributing to the Customer Support Team and maintaining up-to-date knowledge of integrated products and technologies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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