INIT Group
The Software Support Analyst assists the organization's end users with resolving technical and functional service requests for proprietary software and Windows server environments. This role involves serving as the primary client contact, troubleshooting issues independently, and communicating status updates to customers and internal teams. The position requires contributing to the Customer Support Team through on-site reviews, documentation, and knowledge sharing.
INIT is the worldwide leading supplier of integrated planning, dispatching, telematics and ticketing systems for buses and rail.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for INIT Group.
19% below the average for this role