Software Support Education Manager
Greystar
About this role
This role oversees the education and training program for system support teams that provide technical assistance across multiple property management software systems. The position is responsible for developing and maintaining written training materials and delivering instructor-led and virtual training to ensure consistent support practices and effective transitions between support tiers. It also involves tracking education-related performance metrics and collaborating with service desk leadership to optimize support workflows.
Skills
Qualifications
About Greystar
greystar.comIndustry
Retail
At Greystar, we offer apartments in desirable locations near shopping, dining, and workplaces. Browse through our wide selection of apartments for rent and find your dream home today.
Recent company news
Courthouse NewsGreystar agrees to stop price-fixing but renters left out of deal
1 week ago
NC NewslineNorth Carolina settles with Greystar in AI rent-fixing lawsuit
Nov 20, 2025
Private Equity Stakeholder Project PESPNation’s largest property manager, Greystar, agrees to no longer set rents through RealPage as part of settlements
Jan 13, 2026
St Pete CatalystIndustrial park proposal at former HSN property approved
6 days ago
Multifamily DiveGreystar, others settle RealPage rental pricing lawsuit
Oct 8, 2025
About Greystar
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Greystar.
Salary
$74k – $100k
per year