Lam Research
This role supports and manages customer-facing software activities for Lam products, including escalation management, upgrades, and maintenance of install-base health at customer sites. The position involves investigating, troubleshooting, and resolving software and system-level issues by analyzing logs and collaborating with cross-functional engineering teams. It also requires partnering with development and program management teams to support new product introductions and drive customer readiness.
Lam Research is a global leader in semiconductor process equipment and services that enable the manufacture of advanced integrated circuits. It designs and manufactures wafer-fabrication systems for etch, deposition, and cleaning processes used in chip production, serving memory, logic, and specialty applications. The company focuses on delivering high yields and scaling at leading-edge nodes through innovative, reliable equipment and comprehensive technical support. Lam collaborates with major chipmakers worldwide, maintaining a strong global footprint and a commitment to engineering at the atomic scale.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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