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Software Support Engineer at Kardex - ApplyBlast

Software Support Engineer

Kardex

1 day ago

3.7 on Glassdoor

Cincinnati, Ohio, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Software Support Engineer supports active customer sites using the FulfillX software platform to ensure maximum system availability and stability. This customer-facing role involves troubleshooting, triaging, and resolving support tickets with speed and accuracy while coordinating software deployments. The position requires strong communication and organizational skills to provide feedback for continuous product improvement and may involve on-call rotations outside standard business hours.

Responsibilities

Support active customer sites with the FulfillX software platform
Troubleshoot, triage, and resolve customer support tickets
Coordinate deployments of patches and upgrades to customer environments

Skills

About Kardex

kardex.com

Headquarters

Zürich, Zurich, Switzerland

Company Size

1001-5000 employees

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Kardex is a global industry partner for intralogistics solutions and a leading supplier of automated storage & retrieval solutions and material handling systems.