Daifuku
The Software Support Specialist I is an entry-level role serving as the first point of contact for customers seeking assistance with supported software applications and systems. This position focuses on initial triage, basic troubleshooting, issue documentation, and timely escalation of incidents following established support procedures. The role is designed to build foundational technical, customer service, and support process skills with close guidance from senior support staff.
Daifuku is the world's leading provider of automated material handling solutions. Discover how we can help your business.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Daifuku.