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© All Rights Reserved. ApplyBlast.com
Adaptavist
The Software Support Team Lead will guide, mentor, and manage a team of Software Support Engineers, ensuring high‑quality support operations, incident response, and continuous improvement of processes. The role involves collaborating with product, customer success, and development teams, analyzing support metrics, and driving data‑driven enhancements to improve customer experience and meet SLA/KPI targets.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
2005
Adaptavist is a global technology and consulting company that delivers intelligent solutions across cloud transformation, service management, DevOps, agile, and work management. As a Platinum Atlassian Partner and Atlassian Partner of the Year 2026, they help Fortune 500 businesses innovate and optimise value delivery through expert technical and business consulting. They also develop software products and apps, and partner with leading platforms including AWS, GitLab, and monday.com.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Adaptavist.
Adaptavist didn’t post a salary, so this is our estimate from similar listings.
31% above the average for this role