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© All Rights Reserved. ApplyBlast.com
global-e
The Technical/Application Support Team Lead will manage a team of Application Support Engineers, overseeing day‑to‑day issue resolution, ticket queue management, and escalation handling while ensuring KPI and SLA targets are met. The role involves establishing procedures, reporting performance, and collaborating cross‑functionally to improve support processes.
Headquarters
Petaẖ Tiqwa, Central District, Israel
Company Size
501-1000 employees
Founded
2013
Global-e is a cross-border e-commerce platform that helps merchants sell directly to international customers by providing localized shopping experiences and a single global checkout. The company manages landed costs, pricing, taxes and duties, local payment methods, customs, shipping, returns and compliance to simplify expansion and boost conversion. Global-e integrates with leading commerce platforms and retailers, offering fraud protection, analytics and end-to-end operational support so brands can scale globally without building complex in‑house infrastructure.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for global-e.
global-e didn’t post a salary, so this is our estimate from similar listings.
32% below the average for this role