Software Support Technician

Altatec(1 day ago)

RemoteFull TimeJunior$63,020 - $84,080 (estimated)Customer Support

About this role

This customer support role involves guiding clients through their queries about software, using various communication channels. The position emphasizes empathetic and professional interaction, troubleshooting, and encouraging self-service to help customers make the most of the software for better patient care.

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Required Skills

Communication
Troubleshooting
Empathy
Organization
Problem Solving
Customer Service
Technical Skills
Self-motivation
Collaboration
Attention to Detail

About Altatec

altatec.ch

Altatec Microtechnologies AG is an innovative small and medium-sized enterprise (SME) located in the heart of Switzerland, specializing in the development and production of products in the field of microtechnology. The company focuses on creating high-quality microelectronics solutions tailored to meet the needs of its clients. With a commitment to innovation, Altatec positions itself as a key player in the microtechnology sector, offering advanced solutions that leverage cutting-edge technology.

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