Solution Architect – Agentic Delivery

Netomi

3 months ago

4.6 on Glassdoor

Toronto, Canada

Hybrid

Full Time

Senior

1 applicant

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About this role

The Solution Architect at Netomi is responsible for leading the technical success of complex, AI-driven enterprise deployments for major global brands. The role focuses on designing scalable, secure architectures and integrations across web, mobile, and customer support platforms. It is highly customer-facing, requiring close collaboration with internal teams to ensure smooth onboarding, production readiness, and repeatable delivery patterns. The position sits within the Agentic Delivery team, bridging customer requirements with Netomi’s platform capabilities.

Skills

About Netomi

netomi.com

Netomi is an enterprise-focused conversational AI company that offers an agentic AI platform for customer experience and automated customer service. Its solution goes beyond simple chatbots to autonomously resolve customer queries across channels, deflect tickets, orchestrate support workflows, and integrate with existing CRM and agent tools. Positioned as an AI-first CX leader in the Relationship Economy, Netomi helps large organizations scale support, improve customer satisfaction, and lower operational costs.