Solution Architect – Agentic Delivery

Netomi(1 month ago)

Gurugram, IndiaOnsiteFull TimeSenior$190,250 - $255,405 (estimated)Solutions Architecture

About this role

The Solution Architect at Netomi is responsible for leading the technical success of complex enterprise deployments of AI-driven automation and virtual agents. The role is highly customer-facing, focusing on solution design, integration patterns, and production readiness during the early delivery lifecycle. It involves close collaboration with product, engineering, QA, and customer success teams to align customer requirements with platform capabilities. The position also contributes to pre-sales activities, including RFP responses and technical discovery with prospects.

View Original Listing

Required Skills

Solution Architecture
Enterprise Integrations
Security Architecture
Infrastructure Design
Customer Onboarding
Technical Escalations
API Design
REST APIs
GraphQL
Webhooks

+32 more

About Netomi

netomi.com

Netomi is an enterprise-focused conversational AI company that offers an agentic AI platform for customer experience and automated customer service. Its solution goes beyond simple chatbots to autonomously resolve customer queries across channels, deflect tickets, orchestrate support workflows, and integrate with existing CRM and agent tools. Positioned as an AI-first CX leader in the Relationship Economy, Netomi helps large organizations scale support, improve customer satisfaction, and lower operational costs.