Netomi
The Solution Architect at Netomi is responsible for leading the technical success of complex enterprise deployments of AI-driven automation and virtual agents. The role is highly customer-facing, focusing on solution design, integration patterns, and production readiness during the early delivery lifecycle. It involves close collaboration with product, engineering, QA, and customer success teams to align customer requirements with platform capabilities. The position also contributes to pre-sales activities, including RFP responses and technical discovery with prospects.
Headquarters
San Mateo, California, United States
Company Size
51-200 employees
Founded
2016
Netomi is an enterprise-focused conversational AI company that offers an agentic AI platform for customer experience and automated customer service. Its solution goes beyond simple chatbots to autonomously resolve customer queries across channels, deflect tickets, orchestrate support workflows, and integrate with existing CRM and agent tools. Positioned as an AI-first CX leader in the Relationship Economy, Netomi helps large organizations scale support, improve customer satisfaction, and lower operational costs.
Awesome CX by Transcom, A Global Outsourcing Company, Joins Forces with Netomi AI to Revolutionize Customer Experience
Nov 16, 2023
Video: Netomi - Phocuswright Conference Launch innovator
Dec 6, 2022
Customer Service Platform Netomi Raises $30M in Series B Funding
Nov 19, 2021
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Netomi.
Netomi didn’t post a salary, so this is our estimate from similar listings.
AI Customer-Service Startup Netomi Raises $30 Million
Nov 17, 2021