Solution Architect – Agentic Delivery

Netomi

3 months ago

4.6 on Glassdoor

Gurugram, India

Onsite

Full Time

Senior

1 applicant

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About this role

The Solution Architect at Netomi is responsible for leading the technical success of complex enterprise deployments of AI-driven automation and virtual agents. The role is highly customer-facing, focusing on solution design, integration patterns, and production readiness during the early delivery lifecycle. It involves close collaboration with product, engineering, QA, and customer success teams to align customer requirements with platform capabilities. The position also contributes to pre-sales activities, including RFP responses and technical discovery with prospects.

Skills

About Netomi

netomi.com

Netomi is an enterprise-focused conversational AI company that offers an agentic AI platform for customer experience and automated customer service. Its solution goes beyond simple chatbots to autonomously resolve customer queries across channels, deflect tickets, orchestrate support workflows, and integrate with existing CRM and agent tools. Positioned as an AI-first CX leader in the Relationship Economy, Netomi helps large organizations scale support, improve customer satisfaction, and lower operational costs.