Solution Architect
NICE(13 days ago)
About this role
A Solutions Architect at NiCE designs, builds, and implements enterprise Conversational AI solutions for customers and partners. The role is an experienced individual contributor focused on delivering scalable, high-performance AI capabilities through NiCE's platform and ensuring customer value while working with cross-functional teams.
Required Skills
- Conversational AI
- Cognigy
- JavaScript
- Python
- HTML
- CSS
- Backend Integrations
- Architecture
- Technical Documentation
- Customer Enablement
+2 more
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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