Solution Support Engineer

Fair Isaac Corporation(4 months ago)

HybridFull TimeJunior$65,330 - $86,879 (estimated)Customer Support

About this role

FICO is hiring for its global Solution Support Group to help maintain and upgrade cloud, SaaS, ASP, and hosted solutions for critical clients. The role sits in a 24x7 support organization and partners closely with product, sales/pre-sales, and other internal teams to ensure smooth upgrades and platform reliability. It offers exposure to a broad technology stack across public/private cloud and hosted environments.

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Required Skills

Cloud Support
SaaS Support
Upgrade Support
Incident Management
Change Management
Solution Monitoring
Regression Testing
Performance Testing
Deployment
Linux Administration

+19 more

About Fair Isaac Corporation

fico.com

It seems that I am unable to access the company website to gather specific information about it. However, I can provide a general profile based on common knowledge. If the company in question is related to web security or content delivery, the profile could be: [Company Name] is a leading provider of web security and performance solutions, specializing in protecting websites and online applications from cyber threats and ensuring high availability. With innovative technologies such as DDoS protection, web application firewalls, and content delivery networks, [Company Name] helps businesses maintain secure and efficient online operations. Known for its commitment to customer service and reliability, [Company Name] serves clients across various industries, enhancing their digital presence and security posture.

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