Solution Team Customer Agent

Bosch Group

1 month ago

Manisa, Turkey

Onsite

Full Time

Junior

0 applicants

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About this role

This role involves managing customer complaints across various channels such as telephone, email, social media, and webchat. The individual will investigate issues, collaborate internally and externally to find solutions, and keep customers informed throughout the process. The position supports customer inquiries and requires staying updated on company products and processes.

Skills

Qualifications

Associate's Degree

About Bosch Group

bosch.us

Bosch in the USA is the American arm of Robert Bosch GmbH, a global engineering and technology company delivering products and services across mobility, industrial technology, consumer goods, and energy & building technology. In the U.S. it supplies automotive components and software, power tools and home appliances, security and smart‑home systems, and industrial automation and energy solutions. Guided by the motto "Invented for life," Bosch emphasizes innovation, R&D, and sustainability to improve quality of life and conserve resources. It serves consumers, manufacturers, and enterprises through local manufacturing, engineering centers, and digital services nationwide.