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Solutions Architect (Manager-level IC role) at Probe Group - ApplyBlast

Solutions Architect (Manager-level IC role)

Probe Group

3 months ago

Quezon City, Metro Manila, Philippines

Onsite

Full Time

Manager

0 applicants

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About this role

The Solutions Architect will design innovative, commercially viable BPO and customer experience solutions, collaborating with sales, operations, pricing, and technology teams to respond to RFPs and support strategic business opportunities. The role involves stakeholder engagement, solution workshops, and ensuring proposals are operationally feasible and competitive.

Responsibilities

Design end‑to‑end BPO and CX solutions
Collaborate with cross‑functional teams on operational and commercial designs
Support RFP/RFI and proposal development for new business
Build staffing, pricing, and cost models
Participate in client discovery sessions and solution workshops

Skills

About Probe Group

probe.group

Headquarters

Melbourne, Victoria, Australia

Company Size

1-10 employees

View Profile

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.