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Solutions Architect at Glia - ApplyBlast

Solutions Architect

Glia

2 months ago

4.2 on Glassdoor

Mexico

Onsite

Full Time

Medior

0 applicants

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About this role

The Solutions Architect at Glia will work directly with clients to assess business and technical requirements, design comprehensive AI-driven banking solutions, and guide their implementation and deployment. The role involves creating technical documentation, leading validation and delivery, and mentoring remote teams while communicating complex concepts to both technical and non‑technical stakeholders.

Responsibilities

Collaborate with clients to assess requirements and propose solutions
Lead validation, delivery, and deployment of solutions
Educate and mentor remote teams on solution designs

Skills

About Glia

glia.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2012

View Profile

Glia is an AI-powered contact center platform that helps organizations upgrade customer experience by unifying digital and voice channels in a single solution. It provides AI automation, agent assist, and analytics to automate routine work, support agents in real time, and surface insights across every interaction. Enterprises use Glia to streamline omnichannel engagement, reduce handle times, and deliver more consistent, measurable service.