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Solutions Architect at TTEC Digital - ApplyBlast

Solutions Architect

TTEC Digital

3 years ago

3.5 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Solutions Architect at TTEC Digital works remotely with global clients to identify business challenges and design technology-based solutions, guiding them through strategy, implementation, customization, and support. The role emphasizes elevating client relationships through a customer experience lens and acting as a thought leader both internally and externally.

Responsibilities

Engage clients to develop solution proposals
Lead medium-scale technical design and delivery
Architect and set standards for low- to medium-complexity solutions

Skills

About TTEC Digital

ttecdigital.com

Headquarters

Austin, Texas, United States

Company Size

1001-5000 employees

View Profile

TTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.