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Solutions Architect at Glia - ApplyBlast

Solutions Architect

Glia

1 month ago

4.2 on Glassdoor

Remote

Full Time

Senior

21 applicants

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About this role

Glia is seeking a Solutions Architect to collaborate with clients in implementing innovative solutions that enhance customer engagement and operational efficiency. The role involves translating business needs into technical visions, developing comprehensive documentation, and leading the validation and deployment of solutions. This position requires a strong background in banking or fintech, proficiency in front-end and back-end technologies, and experience with cloud platforms.

Responsibilities

Collaborate with clients to assess business and technical requirements
Translate business needs into technical vision and guide execution
Lead validation, delivery, and deployment of solutions

Skills

About Glia

glia.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2012

View Profile

Glia is an AI-powered contact center platform that helps organizations upgrade customer experience by unifying digital and voice channels in a single solution. It provides AI automation, agent assist, and analytics to automate routine work, support agents in real time, and surface insights across every interaction. Enterprises use Glia to streamline omnichannel engagement, reduce handle times, and deliver more consistent, measurable service.