Solutions Consultant II - Continuous Improvement

Deposco(1 month ago)

HybridFull TimeSenior$111,663 - $150,363 (estimated)Professional Services

About this role

The Senior Solutions Consultant II - Continuous Improvement at Deposco leads the design and execution of new projects and change requests, while managing support tickets and providing expert solutions to clients. Responsibilities include fostering product knowledge, project management, and collaborating with the product team to influence the roadmap based on customer feedback. The role requires strong software support experience, particularly with SQL, XML, and JSON, alongside a Bachelor's degree in Industrial Engineering or a related field. Occasional weekend on-call duty and 50% travel across the U.S. are expected.

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Required Skills

Project Management
Customer Feedback
Solutions Empowerment
Phone Support
Product Expertise
Configuration
Issue Resolution
Ticketing Software
Coaching
Client Enhancements

+4 more

Qualifications

Bachelor’s degree in Industrial Engineering or related
4 years of experience in software support or implementation
Experience troubleshooting and developing SQL queries
Experience in XML and JSON file formats

About Deposco

deposco.com

Deposco is a leading provider of modern Warehouse Management System (WMS) and Order Management System (OMS) software, designed to streamline supply chain operations. Its platform integrates various essential functions such as warehouse management, order management, and demand-driven supply chain planning, enabling businesses to simplify fulfillment processes and enhance operational efficiency. With a focus on delivering impactful reporting and seamless integrations, Deposco empowers companies to accelerate value and achieve sustainable growth.