Embrace

Solutions Engineer - UK Remote

Embrace(1 month ago)

HybridFull TimeMedior$130,000 - $160,000Solutions Engineering
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About this role

The Solutions Engineer will help mobile and web developers improve user experiences using Embrace’s observability platform built on OpenTelemetry. The role represents Embrace to customers, drives technical integration strategy and execution for prospects and customers, and influences product direction through customer feedback. It works cross-functionally with product, engineering, sales, and customer success and requires travel for customer-facing activities and team gatherings.

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Required Skills

  • Solutions Engineering
  • Customer Communication
  • Integration Strategy
  • Root Cause
  • Mobile Development
  • Web Development
  • iOS
  • Android
  • Command Line
  • Coding

+3 more

Qualifications

  • Diploma in Computer Science, Mathematics or related discipline (preferred)

Embrace is a U.S.-based pet insurance provider offering customizable plans for dogs and cats that cover accidents and illnesses and can be used at any licensed veterinarian. Policies let owners choose deductible, reimbursement level, and coverage limits, with an optional wellness rewards add-on for routine care. The company emphasizes a simple online/mobile claims process, transparent policy terms, and coverage for many chronic and hereditary conditions. Embrace positions itself around flexible pricing and customer-focused support to help pet owners manage veterinary costs.

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