Spanish Bilingual Customer Care Representative

The Spanish Bilingual Customer Care Representative provides professional service and sales support to existing and prospective customers through inbound and outbound phone calls, email, chat, and social media. The role involves troubleshooting customer issues, resolving concerns, processing orders, and maintaining accurate data entry in CRM systems while acting as a company ambassador. Employees must demonstrate strong communication skills, empathy, and the ability to multitask in a fast-paced, team-based environment.