Spanish & Catalan-Speaking Customer Support Expert

This remote role serves as the primary point of contact for customers of a leading entertainment and streaming platform, assisting with account management, billing, and technical support. The position requires fluency in Spanish and Catalan, along with English proficiency, to deliver empathetic and professional service within a 24/7 rotating schedule. Candidates must be based in mainland Portugal and are available for occasional travel to a Lisbon hub for training or operational needs.