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Spanish + English Customer/Technical Support Representative at Concentrix - ApplyBlast

Spanish + English Customer/Technical Support Representative

Concentrix

6 days ago

3.3 on Glassdoor

Lisbon, Lisbon, Portugal

Onsite

Full Time

Medior

0 applicants

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About this role

This role involves providing customer and technical support via phone and email, assisting users with device usage, troubleshooting, and technical issues. The position requires processing orders, handling invoicing and shipment tracking, and resolving customer concerns professionally. It is an onsite role based in Lisbon, Portugal, operating on a rotational 24/7 shift pattern.

Responsibilities

Provide customer and technical support via phone and email
Assist customers with device usage and troubleshoot technical issues
Process orders and handle invoicing and shipment tracking

Skills

About Concentrix

concentrix.com

Headquarters

Newark, California, United States

Company Size

10001+ employees

Founded

1983

View Profile

Concentrix is a global technology and services leader that helps companies design and deliver differentiated customer experiences and improve business performance. It provides end-to-end CX solutions — including consulting, digital transformation, analytics, automation and AI-powered platforms — plus customer engagement and outsourcing services across industries. Concentrix partners with major brands to reimagine customer journeys, combining human-centered design, data-driven insights and technology to drive growth, efficiency and loyalty worldwide.