Spec, Call Center Service Delivery
BCU
About this role
This role provides service support by handling incoming member calls in a fast-paced call center environment. The primary focus is delivering excellent member service through resolution of inquiries, promoting available products and services, and maintaining compliance with relevant policies. The position offers opportunities for advancement and team recognition.
Skills
About BCU
bcu.orgBCU (bcu.org) is a U.S. credit union that provides consumer and business financial services, including savings and checking accounts, loans, credit cards, mortgages, and online banking. It serves individuals as well as employees of select partner organizations and communities.
About BCU
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for BCU.
Salary
$35k – $46k
per year