BCU
This role involves providing service support as a BCU brand specialist for members in a fast-paced call center environment. The primary objective is to answer incoming calls to resolve routine and complex member inquiries with empathy and advocacy. Candidates will interact with members to ensure best-in-class service while adhering to strict Visa and governmental compliance guidelines.
Headquarters
Vernon Hills, Illinois, United States
Company Size
501-1000 employees
Founded
1981
BCU (bcu.org) is a U.S. credit union that provides consumer and business financial services, including savings and checking accounts, loans, credit cards, mortgages, and online banking. It serves individuals as well as employees of select partner organizations and communities.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BCU.
BCU didn’t post a salary, so this is our estimate from similar listings.
6% below the average for this role