Special Assets Manager

The Special Assets Manager oversees the collection of delinquent and special accounts, supporting delinquency controls and coordinating collection efforts across internal teams, third-party agencies, and outside counsel. This role evaluates escalated accounts, recommends appropriate collection strategies, and monitors performance to ensure timely and compliant recovery of funds. The position involves managing relationships with external vendors, administering bankruptcy and workout accounts, and preparing reports for leadership on delinquency status and recovery progress.