oraclecloudinfrastructure
The Specialist, Analytics & Quality Assurance drives data-informed decision-making and service excellence within the Client Relations Center by analyzing client interaction data and operational metrics. This role involves developing dashboards and reports to identify trends, uncover opportunities, and provide actionable recommendations that enhance the client experience and business performance. The position supports continuous improvement efforts and ensures adherence to quality standards and brand voice across all customer touchpoints.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
19% below the average for this role