Specialist, Client Success Manager

The Specialist, Client Success Manager serves as a strategic partner and trusted advisor to advertising partners within Macy's Media Network, collaborating with the sales team to deliver impactful advertising solutions and drive measurable results. This role involves fostering long-term relationships, unlocking growth opportunities, and leading the client experience from sales planning through campaign execution and post-campaign analysis. Success is measured by the ability to retain and grow ad revenue among assigned accounts through data interpretation and strategic consulting.