Specialist, Cust Rsrch I
Freedom Mortgage(1 month ago)
About this role
The Specialist, Customer Research I is an entry-level customer care position at Freedom Mortgage supporting borrower communications and loan servicing processes. The role focuses on handling customer correspondence, system-generated notifications, and maintaining accurate borrower records. It is part of the customer service team that helps ensure timely and compliant loan documentation processing.
Required Skills
- Loan Documents
- Mail Processing
- Third Party Authorization
- Verification
- Payoff Statements
- System Updates
- ACH Processing
- Written Communication
- Customer Service
- Attention To Detail
Qualifications
- High School Diploma
- Associates Degree (Preferred)
About Freedom Mortgage
freedommortgage.comWe can help you buy a home, get cash from your home’s equity, or refinance. We provide exceptional mortgage servicing to more than 2.7 million homeowners!
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