Freedom Mortgage

Customer Success Agent - Call Center Representative

Freedom Mortgage(21 hours ago)

New JerseyOnsiteFull TimeTrainee$31,000 - $37,000
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About this role

A Customer Success Agent position supporting FMC's Call Center operations, focusing on delivering exceptional customer service through various communication channels. The role involves assisting customers with their inquiries and maintaining positive relationships, requiring a friendly and professional demeanor.

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Required Skills

  • Customer Service
  • Call Center
  • Communication
  • Multitasking
  • Problem Solving
  • Data Security
  • Patience
  • Politeness
  • Information Retrieval

Qualifications

  • High School Graduate
  • GED
Freedom Mortgage

About Freedom Mortgage

freedommortgage.com

We can help you buy a home, get cash from your home’s equity, or refinance. We provide exceptional mortgage servicing to more than 2.7 million homeowners!

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