Specialist Customer Care – Projects

Convera

8 days ago

2.5 on Glassdoor

Santa Ana, CA

Hybrid

Full Time

Executive

0 applicants

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About this role

A Specialist Customer Care – Projects role involves supporting operational and cross-functional initiatives within Customer Care by applying functional knowledge, analytical skills, and structured execution to resolve problems, improve processes, and support change initiatives. The role contributes to solution development, implementation, and adoption across customer support operations with guidance from leadership and senior specialists.

Skills

Qualifications

Bachelor’s degree2–4 years of relevant experience

About Convera

convera.com

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.