Customer Care Senior Specialist
Lexmark(5 months ago)
About this role
A Customer Care Senior Specialist at Lexmark is responsible for managing customer complaints and inquiries while leading a team of customer care specialists to ensure high levels of customer satisfaction. The role requires effective collaboration with various internal teams to resolve complex issues and improve overall service quality, contributing to the company's commitment to customer care excellence.
Required Skills
- Customer Relationship Management
- Problem Solving
- Team Leadership
- Technical Communication
Qualifications
- Bachelor’s Degree
- 3 Years Customer Service Experience
About Lexmark
lexmark.comLexmark, now part of Xerox, creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.
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