Specialist, Customer Success (Korean Speaker)

Philip Morris International(7 months ago)

Kuala Lumpur, MalaysiaOnsiteFull TimeJunior$43,486 - $59,136 (estimated)Customer Success

About this role

A Specialist, Customer Success (Korean Speaker) engages Korean-speaking customers to communicate the value of the company's products and support acquisition and retention efforts. The role is a full-time, onsite position based in Kuala Lumpur that collaborates with sales teams and management.

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Required Skills

Korean Language
Sales Forecasting
Product Knowledge
Technical Understanding
Customer Engagement
Objection Handling
CRM Management
Lead Qualification
Contract Renewal
Outbound Communication

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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