Customer Success Director
The Access Group(3 months ago)
HybridFull TimeDirector$190,016 - $250,595 (estimated)Customer Success
Apply NowAbout this role
Member of the Kuala Lumpur leadership team reporting to the Chief Customer Success Officer, leading Access’s Customer Success organization (Professional Services, CSM, Support and Renewals) serving clients globally. The role is based in Kuala Lumpur within The Access Group, a UK-headquartered business management software provider.
Required Skills
- Customer Success
- Team Leadership
- P&L Management
- Stakeholder Alignment
- Product Adoption
- Customer Retention
- Renewal Management
- Strategic Planning
- Cross-Functional Collaboration
- Analytics
+2 more
About The Access Group
theaccessgroup.comAccess helps more than 100,000 customers transform the way their business software is used, giving every employee the freedom to do more of what’s important.
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