ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Specialist, Customer Success at Pearson - ApplyBlast

Specialist, Customer Success

Pearson

5 days ago

Remote

Full Time

Medior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

The Specialist, Customer Success role at Pearson involves owning a portfolio of midsize and large school district accounts, serving as the primary partner for the implementation and ongoing success of the Pearson Assessment for Learning Suite (PALS). The position focuses on building strong relationships, driving product adoption and value, identifying risks early, and helping partners achieve outcomes that support long-term retention and renewal. The role requires collaboration with cross-functional teams to ensure a seamless customer journey and contribute to the continuous improvement of partner success processes.

Responsibilities

Develop success plans and drive product adoption for school district accounts
Facilitate onboarding activities and monitor account health to reduce churn
Deliver business reviews and collaborate with cross-functional teams for customer success

Skills

About Pearson

pearson.jobs

Headquarters

Colombo, Western, Sri Lanka

Company Size

501-1000 employees

Founded

2008

View Profile

Pearson is a global learning company whose purpose is to help people "realize the life they imagine through learning," providing educational content, assessments, and digital learning platforms for schools, higher education, and professional development. It creates high‑quality learning experiences and services—from textbooks and online courses to testing and assessment tools—designed to improve outcomes worldwide. The company emphasizes a culture of belonging and innovation, guided by values like asking “why” and “what if,” earning trust, delivering quality, and making an impact. Pearson positions careers as opportunities for personal and professional growth across content, technology, and customer‑facing roles that support its global mission.