Specialist - Customer Support
Wood Mackenzie
About this role
A Customer Support Specialist at Wood Mackenzie manages user management operations for Core products, Commodities, Trading & Analytics, and Short-Term Power customers, providing support through phone, email, and webchat while ensuring accurate data recording in Intercom and Salesforce.
Skills
About Wood Mackenzie
woodmac.comN/A
Recent company news
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SolarQuarterAsia Pacific’s Energy Transition To Play Key Role In Meeting Global Climate Goals, Says Wood Mackenzie
1 week ago
The Economic TimesAdani Solar only Indian company in Wood Mackenzie's global top 10 ranking
Jan 18, 2026
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1 month ago
About Wood Mackenzie
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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