Everise
The Specialist - Service Desk Analyst serves as the first point of contact for Everise Enterprise users, handling incidents and service requests via phone, email, and chat. The role involves troubleshooting hardware and software issues, restoring normal service operations, and managing incidents within established ITIL frameworks. Analysts document resolutions, maintain knowledge bases, and collaborate with global support staff to ensure timely and professional customer support.
Headquarters
Plantation, Florida, United States
Company Size
10001+ employees
Founded
2016
Everise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Everise.
Everise didn’t post a salary, so this is our estimate from similar listings.
8% below the average for this role
Opportunity is Calling – from Asia to Latin America
May 14, 2023