Specialist, Resident Resolutions
Amherst
About this role
The Resident Resolution Specialist serves as the primary contact for escalated resident concerns, responsible for tracking, researching, and ensuring timely resolution while maintaining comprehensive documentation. The role supports Amherst’s residential operations by coordinating with internal and external teams and requires strong analytical thinking and attention to detail in a fast-paced office environment.
Skills
Qualifications
About Amherst
amherst.comWe operate in single-family residential, commercial real estate lending, and mortgage-backed securities.
Recent company news
WGRZFire at Amherst apartment complex causes $200K in damages
4 days ago
WKBW'We really love our staff': Amherst window treatment company under new ownership
1 week ago
Daily Hampshire GazetteFormer dispensary in Amherst to become new headquarters for design firm
1 week ago
Amherst IndyWhat’s Happening in Amherst?
2 weeks ago
WSETAmherst Co. teacher allegedly kept Molotov cocktail under desk 'in case someone broke in'
Oct 31, 2025
About Amherst
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Amherst.
Salary
$53k – $72k
per year