Mosaic Health
The IT Service Desk Specialist III provides Tier 1 through Tier 3 service desk support across various technical categories, handling complex incidents and serving as a technical reference for the team. The role involves contributing to knowledge management, quality improvement, and the development of junior staff while managing a broad range of service desk responsibilities. This position serves as a senior technical resource for escalations and process improvement within the service desk.
Company Size
1-10 employees
Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers. The company serves members across Commercial, Individual Exchange, Medicare, and Medicaid health plans through a portfolio of business units including Millennium Physician Group, CareMore Health, Castlight Health, and Vera Whole Health.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Mosaic Health.