Specialist - User Assistance
Accelya(1 month ago)
About this role
A User Assistance Specialist at Accelya develops and maintains user documentation and training to help airline customers adopt and effectively use Accelya’s financial and commercial products. The role also analyzes user feedback and support data to guide improvements and reports outcomes to stakeholders.
Required Skills
- Technical Writing
- Training Design
- Training Delivery
- Support Coordination
- Feedback Analysis
- Process Improvement
- Reporting
- Stakeholder Management
- Usability Testing
About Accelya
accelya.comTake control of your retailing journey with Accelya's open modular platform. Trusted by 200+ leading airlines worldwide.
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