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Specialized Support - Information Representative at Bucks County Community College - ApplyBlast

Specialized Support - Information Representative

Bucks County Community College

1 day ago

3.4 on Glassdoor

Newtown, Pennsylvania, United States

Onsite

Full Time

Medior

0 applicants

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About this role

The Specialized Support - Information Representative serves as the primary point of contact for prospective, current, and former students, providing front-line assistance through phone, in-person interactions, email, texting, and live chat. This role involves resolving inquiries, guiding students through enrollment and registration processes, and connecting them with appropriate college resources to support their academic progress. The position requires strong communication skills and a thorough understanding of college policies and services.

Responsibilities

Provide front-line assistance and resolve student inquiries across multiple communication channels
Process payments, manage student records, and guide applicants through enrollment processes
Conduct proactive student outreach and maintain accurate data for surveys and reports

Skills

About Bucks County Community College

bucks.edu

Headquarters

Newtown, Pennsylvania, United States

Company Size

201-500 employees

Founded

1964

View Profile

Bucks County Community College is a public community college that offers affordable associate degrees and certificate programs across campuses in Newtown, Perkasie, and Bristol, plus fully online and hybrid options. The college provides transfer-focused majors, career and workforce training, and non-credit professional certificates through its Continuing Education, Workforce Development & Public Safety division. Students have access to advising, placement testing, financial aid and scholarships, and services like career planning and basic needs support. Bucks emphasizes low-cost, accessible pathways to transfer, career entry, and lifelong learning for its local community.