Specialized Vendor Services Associate

Instacart(21 days ago)

RemoteFull TimeJunior$36,243 - $48,879 (estimated)Operations

About this role

This role on Instacart’s Specialized Vendor Service (SVS) team supports compliant, scalable grocery fulfillment operations in a multi-sided marketplace. As an individual contributor, you will serve as a day-to-day point of contact for internal specialists and third-party vendors, helping drive service quality and operational outcomes. The position sits within Instacart Operations and focuses on indirect consumer, shopper, and retailer support.

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Required Skills

Vendor Management
Operations Support
KPI Tracking
SLA Management
Process Documentation
Workflow Automation
Data Analysis
Quality Assurance
Project Management
Cross-Functional Collaboration

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About Instacart

instacart.careers

Instacart is a grocery technology company that offers same‑day delivery and pickup by connecting consumers with personal shoppers and local retailers through a digital marketplace. It partners with thousands of national and regional stores to power online storefronts, fulfillment and logistics, and offers a subscription service (Instacart+) alongside merchant tools and advertising solutions. Instacart’s platform combines consumer apps, retail integrations, and data-driven tools for inventory, marketing and operations to help retailers reach customers and shoppers get groceries conveniently. The company’s mission centers on making the food people love accessible and convenient through technology and partnerships.