Sr. Account Manager

About this role

Responsibilities

• Identify, engage, and focus on expanding market share and unlocking new opportunities for sustainable growth
• Serve as the primary advisor for new and existing clients, understanding their evolving supply chain needs
• Identify upsell/cross-sell opportunities, negotiate renewals, and collaborate with internal stakeholders to close expansion deals
• Partner with various support teams to ensure seamless onboarding, adoption, and ROI realization
• Lead quarterly business reviews (QBRs) to showcase value, address pain points, and co-build roadmaps for future collaboration