Sr. Application Support Engineer
Alkami Technology(2 months ago)
About this role
Alkami is hiring a Senior Application Support Engineer to serve as the primary point of contact for customers during support incidents, researching and resolving application issues reported by customers and partners. The role supports Alkami’s cloud-based digital banking platform in a remote-first environment and requires on-call availability for SEV 1 incidents.
Required Skills
- Ticketing Systems
- Customer Facing
- Troubleshooting
- MS SQL
- SQL Scripting
- JIRA
- Communication
- Problem Solving
- On-Call
- Documentation
+2 more
About Alkami Technology
alkami.comFuture-proof your digital banking presence with digital banking solutions featuring best-in-class user experience and powered by data insights.
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