ICICI Lombard
The Sr. Associate - Client Servicing role focuses on managing customer escalations across digital channels, including the website, call center, and alliances. The position involves monitoring workload, ensuring timely resolution of complex issues, and collaborating with cross-functional teams to enhance customer experience. The role also includes tracking performance metrics, providing team coaching, and recommending process improvements to strengthen operational efficiency.
Headquarters
Prabhadevi, Maharashtra, India
Company Size
5001-10000 employees
Founded
2001
General Insurance Online: ICICI Lombard is among India's best general insurance companies in India. Explore our range of policies for health, motor, travel, home & more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ICICI Lombard.
ICICI Lombard didn’t post a salary, so this is our estimate from similar listings.
45% below the average for this role