Sr Business Analyst

The Senior Business Analyst supports Client Experience initiatives by leading analysis for medium to complex projects across the mortgage loan lifecycle, including application, origination, and servicing. This role requires a self-starter who digs beyond initial requests, develops clear business, system, data, and API/integration requirements, and drives work from discovery through delivery. The Senior BA partners with business, Product, Engineering, and QA to support backlog refinement and analyze end-to-end impacts across front-end web and mobile experiences, back-end APIs and middleware, legacy systems, and upstream/downstream integrations. The role develops process, user, system, and data-flow diagrams, communicates risks and dependencies, and mentors other BAs to strengthen analysis practices and consistency.