Spruce Power
A Sr. Call Center Manager at Spruce Power oversees all operations for the Homeowner Support and Special Escalation teams, unifying them under a cohesive strategy to ensure exceptional customer experiences. This senior leadership role involves managing supervisors, handling complex legal escalations, and partnering with Legal, Finance, and Operations to resolve high-stakes matters. The position requires driving process improvements, analyzing performance analytics, and fostering a high-performance culture across multiple departments.
Headquarters
Houston, Texas, United States
Company Size
51-200 employees
Founded
2012
Spruce Power is a residential solar energy company that provides homeowners with rooftop solar and home energy solutions across the United States. The company focuses on operating, maintaining, and servicing solar energy systems, helping customers manage clean energy production and long-term system performance within the renewable energy industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Spruce Power.
Spruce Power didn’t post a salary, so this is our estimate from similar listings.
14% below the average for this role