Sr. Client Care Representative - French Bilingual
Sun Life(1 month ago)
About this role
Customer-oriented role within Sun Life Global Solutions' Client Care Centre handling inbound telephone inquiries and concurrent chat sessions in English and French. The position focuses on resolving customer issues using internal systems, maintaining accurate records, and enhancing customer relationships to build loyalty.
Required Skills
- Bilingual
- Customer Service
- Call Handling
- Chat Support
- Multitasking
- Problem Solving
- Communication
- Empathy
- Documentation
- Windows
+3 more
About Sun Life
sunlife.comSun Life is a financial services company providing financial planning, life insurance, health insurance, investments and more.
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