Provident Bank
The Lead Digital Support Specialist at Provident Bank assists customers with online and digital banking services across multiple channels, including phone, email, and live chat. The role involves troubleshooting technical issues, resolving disputes, and providing guidance on digital banking products like mobile deposit and bill pay. Responsibilities also include supporting team members with escalations and maintaining up-to-date knowledge of bank policies and digital trends.
Headquarters
Jersey City, New Jersey, United States
Company Size
1001-5000 employees
Founded
1839
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Provident Bank.
42% below the average for this role